Privacy Policy

Information We Collect

We collect information you provide directly to us, including:

• Contact details such as your name, phone number, and email address.
• Information you submit through our consultation request form, including the service you are interested in and any notes you choose to share.
• Limited technical information collected automatically, such as your browser type and the pages you visit, used to operate and improve our website.

How We Use Your Information

We use the information we collect to:

• Respond to your consultation requests and schedule appointments.
• Communicate with you about your care, appointments, and questions you have asked us.
• Send appointment reminders and informational updates, including by text message where you have consented.
• Operate, maintain, and improve our website and services.

SMS / Text Messaging

If you opt in to text messages by checking the consent box on our consultation form, you expressly consent to receive text messages from 3rdSET Implant Solutions at the phone number you provide, including messages sent using automated technology. The following terms apply to our SMS program:

• Types of messages. We send appointment messages (such as confirmations and reminders) and informational messages related to your care and inquiries. We do not send marketing or promotional text messages unless you separately agree to them.
• Message frequency. Message frequency varies based on your interactions with us.
• Cost. Message and data rates may apply, depending on your mobile carrier and plan.
• Opting out. You can cancel the SMS service at any time by replying STOP to any message. After you send STOP, we will send a final confirmation message and will not send you any further text messages unless you opt in again.
• Getting help. For help, reply HELP to any message or call us at +1 (888) 450-3110.
• Consent is optional. Consent to receive text messages is not a condition of any purchase or of receiving care.

We do not sell or share your mobile opt-in information, phone number, or consent data with third parties or affiliates for their marketing purposes. Mobile information collected for the purpose of SMS communications is not shared with any third party for marketing.

How We Share Information

We do not sell your personal information. We may share information with trusted service providers who help us operate our website and communicate with you (for example, messaging and scheduling providers), and only to the extent necessary to perform those services on our behalf. We may also disclose information when required by law or to protect the rights, safety, and security of our patients, staff, or others.

Protected Health Information & HIPAA

As a healthcare provider, any individually identifiable health information you share with us is handled in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and applicable state privacy laws. We maintain administrative, technical, and physical safeguards designed to protect this information.

Data Security

We use reasonable safeguards to protect the information we collect. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Choices

You may opt out of text messages at any time by replying STOP. You may also contact us to update or request deletion of the information you have provided, subject to any recordkeeping obligations that apply to healthcare providers.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please call us at +1 (888) 450-3110. You can also reach us through our contact page.